r/RESissues May 06 '20

RES Common Issues - Read Me First!

11 Upvotes

Do not post your issues in this thread! This is just for guidance.

Below is a list of issues we are aware of right now for supported browsers, we will update this list as new common issues arrise.

Common Firefox Issues

Issue: When I go to install RES, it says I'm not using the newest version of Firefox. It states I am using 68.0 when 69.0 is the minimum supported version.

Fix: You most likely have privacy.resistFingerprinting set to true in your Firefox config, this sets your UserAgent to Firefox 68 which is below the minimum supported version. Set this to false to resolve the issue.


Issue: Never-Ending Reddit doesn't work and says "Could not load the next page: page loaded was not for current user". You may also experience issues with Account Switcher, the "My Subreddits" dropdown and page 2 of Never-Ending Reddit shows random subreddits.

Fix: Adding https://www.reddit.com to your cookie exception list and enabling "Accept third party cookies from visited websites" should resolve the issue. Make sure you use exactly https://www.reddit.com.

Firefox Beta/Nightly PLEASE READ: There is currently a platform bug in Firefox 77 that is breaking this functionality and the above fix does not resolve it. It is being tracked here: https://bugzilla.mozilla.org/show_bug.cgi?id=1635490


Common Chromium Issues (Chrome, Edge, Opera)

  • None Reported!

r/RESissues 8d ago

Home, Popular and Mod buttons missing - Read Me

11 Upvotes

We are in the process of rolling out a potential fix for the buttons missing. Currently it appears to only impact Chrome and is random for the issue triggering. v5.22.8 will be the version with the fix.

Sadly our deployment pipeline isnt working so I am doing manual deployments.

Chrome Stable - Live

Chrome Beta - Live

Edge - Live

Firefox - Live

Opera - Live

Chrome/Firefox will be the last to be submitted as they are the highest userbase, and I want to ensure no issues on release.


r/RESissues 7h ago

v.reddit videos will not work.

1 Upvotes

What's up? I cannot get v.reddit videos to load whatsoever. The only way I was able to have videos load was by reinstalling chrome completely. Once i resynced my old information and downloaded RES it stopped working.

Where does it happen? Any video that is v.reddit

Screenshots or mock-ups ???

What browser extensions are installed? RES and ublock origin

  • Night mode: true
  • RES Version: 5.22.8
  • Browser: Chrome
  • Browser Version: 97
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 11h ago

RES not playing videos on the homepage (images load fine)

2 Upvotes

When I click the preview button for a video on the homepage, nothing loads. No controls, no video. nothing. Just a square where the video should be. I have to open the thread and play the video from there.

I'm using a new install of Firefox and RES so I'm assuming there's some settings in Firefox or RES that I need to change?

My previous browser was Chrome and it works fine there.

  • Night mode: false
  • RES Version: 5.22.8
  • Browser: Firefox
  • Browser Version: 91
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 1d ago

Subreddit shortcuts are gone on r/DestinyTheGame's style sheet

5 Upvotes

This is affecting /r/DestinyTheGame and its related sister subreddits that use the same style sheet. A few days ago my sub shortcuts disappeared from DTG, but work fine on every other sub. It looks like the shortcuts have been moved far to the right of the top bar and are likely still there but off the screen. The attached picture shows what it looks like on /r/DestinyTheGame vs what it looks like on /r/ValorantCompetitive https://imgur.com/a/rkYdQ5h

  • Night mode: true
  • RES Version: 5.22.8
  • Browser: Chrome
  • Browser Version: 97
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 1d ago

Media Previews Not Showing on Home Tab

2 Upvotes

When I'm on the home tab the media previews aren't showing but when I click into the actual multi then all of them appear as normal. I haven't made any changes in terms of new apps or extensions. Is there a setting that got changed because of an update or something?


r/RESissues 2d ago

Images posted in the (i.redd.it) domain are always loaded in full resolution

2 Upvotes

They take a long time to load. I tried searching the settings, and couldn't find a solution. When I disabled RES, the problem stopped.


r/RESissues 2d ago

Had to System Restore and Now RES Doesn't Seem to Work

1 Upvotes

Was having unrelated issues with windows and had to system restore to about a month or two ago. I use vivaldi and now my RES is not working. I click on it and it opens the right click menu.

If I click on options it just opens the link: chrome-extension://kbmfpngjjgdllneeigpgjifpgocmfgmb/options.html

I believe a reinstall would fix it but my last backup was about a year ago and I'd prefer to keep all my tags.

Is there anyway I can access the RES save through my computer and back it up manually before I reinstall??


r/RESissues 4d ago

filteReddit regex blocking everything suddenly

5 Upvotes

About mid-day today, I had to reboot my machine, loaded reddit back up and everything is being filtered out. Subs and posts, alike.

Doing some testing, disabling/enabling other extensions has no effect on this.

I have a fairly substantial regex string in the 'subreddits' section. Removing this entry now allows things to load, even things that aren't in the list that were failing to load.

Testing even further, if I put something like "/(mains)/i" into its own entry, it will filter everything out again. This includes All, Pop, Home, and all posts within any sub. Again, removing that entry now shows everything. I'm lost because this handy feature has been working issue-free for quite some time, at least a couple of years.

I'm at a loss here. This also affects chrome, but I never really use that for anything so I don't care about that one. I went so far as to spin up a fresh VM of win10 and vanilla install of firefox and RES. Same thing

  • Night mode: true
  • RES Version: 5.22.8
  • Browser: Firefox
  • Browser Version: 96.0.1
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 5d ago

Depth default not working

0 Upvotes

Just downloaded RES as a chrome extension, setup a default comment depth to 2 and nothing is happening... the extension does indeed show up, any tips?

Both RES and chrome are up to date


r/RESissues 7d ago

Why does r/androiddev show a left vertical line when a comment is selected?

0 Upvotes

I have tested it in on a few subreddits, and so far, I only see this on r/android. When a comment is clicked, it shows a left vertical bar. I thought that it maybe the subreddit itself has that style, but if I disable the RED extension, then I see no vertical bar, so I am not sure why this is happening only at r/androiddev

  • Night mode: true
  • RES Version: 5.22.5
  • Browser: Firefox
  • Browser Version: 96
  • Cookies Enabled: true
  • Reddit beta: true

r/RESissues 8d ago

"Home" and "Popular" missing from shortcuts intermittantly.

28 Upvotes

What's up? For 3 days now I am missing both "Home" and "Popular" from my shortcuts bar. It happened a couple weeks ago and then without me doing anything they were back.

Where does it happen? At both my home and work computer.

What browser extensions are installed? Ad Block, Pintrest, and RES

  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Chrome
  • Browser Version: 97
  • Cookies Enabled: true
  • Reddit beta: false

UPDATE: Logged on today and both Home and Popular are3 back without he doing anything. Will update again when/if it changes.


r/RESissues 8d ago

Unable to identify filter - Filtering submissions to specific domains

1 Upvotes

What's up? I'm seeing some odd behavior in my local subreddit, when I view it on https://old.reddit.com/r/lincoln submissions linking to 1011now.com are filtered out, same happening with the local newspaper. An example for the TV station is https://www.reddit.com/r/lincoln/comments/s3yafb/mask_mandate_is_back/, I don't have one at the moment for the paper. I've been disabling various extensions and the posts appear/disappear again when I toggle RES off and on so I'm confident it's the extension causing the issue, but I have no idea where that filter is. I'm hoping to get some pointers on where to look in the settings, I haven't gone through every menu but looking through the seemingly relevant ones hasn't found anything that would apply here. I'm trying to avoid doing a full reset to default to preserve tags, but that is my next step.

Where does it happen? It seems to only happen on r/Lincoln, there may be more domains filtered but I haven't noticed them, I noticed today when there was big news and I was trying to find the thread discussing it.

Screenshots or mock-ups N/A

What browser extensions are installed? ???

  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Chrome
  • Browser Version: 97
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 8d ago

comments shortcut for 'only show original poster's' comments.

0 Upvotes

I use to have an option on above the comments along with new, hat, etc to see only post by the OOP.

Is it gone now or is it a setting I can not seem to find?


r/RESissues 8d ago

cannot enable ‘No Popups’

0 Upvotes

I cannot enable 'No Popups'

Res 5.22.5 on Firefox 96.0 (64 bit) on MacBook Pro with Big Sur OS X 11.6.1
All other add-ons are disabled.
(Fwiw Res disables popups on my PC, it's only on this laptop that disabling fails)

i'm trying Settings > Presets > No Popups > click ‘Apply preset’ button
'Are you sure you want to apply the "" preset? Type "yes" to continue'
[THAT LOOKS WRONG, with nothing between the double-quotes]

i type 'yes', then get
'Applied preset:
You must reload the page to see results
Would you like to reload now?'

It makes no difference whether i reload or not, or if I save settings, or quit and restart Firefox .. popups stay enabled (on all pages), and the preset button isn't bolded.

Any clues how to fix this will be appreciated. RES is WONDERFUL!

  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Firefox
  • Browser Version: 96
  • Cookies Enabled: true
  • Reddit beta: false

**


r/RESissues 9d ago

Modqueue shortcut missing

3 Upvotes

What's up?

The modqueue link that used to be in the shortcut bar at the top is missing.

Where does it happen?

Everywhere?

Screenshots or mock-ups

My Subreddits - Dashboard - All - Random - Friends - Saved - Edit | {my subreddit shortcuts}

What browser extensions are installed? Mod Toolbox

  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Chrome
  • Browser Version: 97
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 10d ago

From: bar in Quick Message is grayed out and no longer gives me the option to originate messages as the subreddit.

3 Upvotes

What's up? Seemingly with no change, the From: line in Quick Message seems to be grayed out, locking in my personal account at the originator rather than giving me the option to have it originate as mod mail. I checked my settings and they are still set as "From current subreddit" where it always was, and I haven't changed anything in RES for over a year.

Where does it happen? When modding posts and comment in my subreddit, r/leaves

Screenshots or mock-ups https://imgur.com/a/wSOVfqC

What browser extensions are installed? Toolbox and many many others, but no change for a year at least

  • Night mode: true
  • RES Version: 5.22.5
  • Browser: Chrome
  • Browser Version: 97
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 11d ago

Home, Popular and Mod buttons missing from my toolbar

47 Upvotes

Settings are enabled for each of these: https://imgur.com/a/9pCYmNG

Where does it happen? Everywhere?

Screenshots or mock-ups https://imgur.com/a/9pCYmNG

What browser extensions are installed?

  • ScriptBlock 1.5
  • uBlock Origin 1.40.4
  • Video Ad-Block, for Twitch 5.2.3
  • Reddit Enhancement Suite 5.22.5
  • HTTPS Everywhere 2021.7.13
  • F.B.(FluffBusting)Purity 33.9.5.0
  • Allow Right-Click 1.5.2.4

  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Chrome
  • Browser Version: 97
  • Cookies Enabled: true
  • Reddit beta: true

EDIT: It's now working for me as of 17/01/2022, thank you to the team for pushing through the update so quickly.


r/RESissues 14d ago

"New Comments" notification doesn't disappear by itself

1 Upvotes

What's up?

The "New Comments" notifications you get from subscribing to a post are sticky, you have to close them by hand. The setting is set to "never sticky" and "per notification type" doesn't work either.

Where does it happen?

everywhere

Screenshots or mock-ups

n/a

What browser extensions are installed?

too many to list

  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Firefox
  • Browser Version: 96
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 17d ago

Sometimes RES cannot highlight a comment when clicked, preventing keyboard shortcuts

4 Upvotes

What's up?

Res has a feature for clicking anywhere in a comment's div which highlights it allowing the A and Z keys to be used for voting on that highlighted comment, as well as other keyboard shortcuts like saving with S.

Sometimes, on seemingly random comments in a thread, this just doesn't highlight them. Preventing shortcut usage.

Where does it happen?

Any comment section for a few random comments, but I have not pinpointed the conditions required to trigger the problem on a particular comment. Sometimes this just happens. I think it's been happening to me for over a year now on random comments and figured I'd make a report on it.

Screenshots or mock-ups

Clicking the div of some comment's expecting them to highlight, but it doesn't always happen.

What browser extensions are installed?

  • RES

  • uBlock Origin


  • Night mode: true
  • RES Version: 5.22.5
  • Browser: Firefox
  • Browser Version: 94
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 19d ago

FilteReddit not working on user pages

4 Upvotes

What's up? I have my FilteReddit set up to block the subreddit "Strongman" as follows: https://prnt.sc/25vxgxp

This is so I wouldn't see any posts the user below posted to the Strongman subreddit in his user page, instead seeing the posts I'm actually interested in (posted to audio-related subreddits). However, both in the Overview and Comments tabs, I see his comments to the Strongman subreddit. If I open that subreddit itself, I cannot see any posts, so I know that the filter should be working.

Where does it happen? https://old.reddit.com/user/oratory1990/

Screenshots or mock-ups https://prnt.sc/25vxgxp

What browser extensions are installed? Page 1: https://prnt.sc/25vyaqm Page 2: https://prnt.sc/25vyctz

  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Firefox
  • Browser Version: 92
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 21d ago

Never Ending Reddit Auto Load isn't working on the moderation log page

4 Upvotes

Never Ending Reddit Auto Load isn't working on https://reddit.com/r/mod/about/log

Here is a screenshot of the bottom of https://reddit.com/r/mod/about/log - https://i.redd.it/9vu3nh75e2981.png

I know that it's the EasyPrivacy filter list on uBlock Origin that it causing this issue but I don't know how to fix it. The Never Ending Reddit Auto Load only works on the moderation log page once I disable the EasyPrivacy filter list. The Never Ending Reddit Auto Load works on every other page on Reddit even with the EasyPrivacy filter list enabled.

  • Night mode: true
  • RES Version: 5.22.5
  • Browser: Chrome
  • Browser Version: 96
  • Cookies Enabled: true
  • Reddit beta: false

r/RESissues 26d ago

All text expandos broken

5 Upvotes

What's up? As above. videos and pics work fine, and even Wikipedia links, but the rest you click on the expand and nothing happens.

Where does it happen? ...On reddit?

What browser extensions are installed? Like over a hundred. I could probably get something to list them all, but, well.. I mean, its a lot. None of them are new prior to issue.

  • Night mode: true
  • RES Version: 5.22.5
  • Browser: Chrome
  • Browser Version: 96
  • Cookies Enabled: true
  • Reddit beta: false

  • Night mode: true

  • RES Version: 5.22.5

  • Browser: Firefox

  • Browser Version: 70

  • Cookies Enabled: true

  • Reddit beta: false


r/RESissues 26d ago

RES won`t restore backup Ubuntu

3 Upvotes

What's up?
I tried to restore a backup from google drive that was created using Firefox on Windows 10.
No settings were restored, RES stays at default.

Where does it happen?
Settings

Screenshots or mock-ups
n/A

What browser extensions are installed?
- Ublock Origin
- Dark Reader

  • Ubuntu 20.04.3 LTS
  • Night mode: true
  • RES Version: 5.22.5
  • Browser: Firefox
  • Browser Version: 91
  • Cookies Enabled: true
  • Reddit beta: true

r/RESissues 27d ago

Where do RES backups go when backing up to Google Drive?

4 Upvotes
  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Firefox
  • Browser Version: 95
  • Cookies Enabled: true
  • Reddit beta: false

Where do RES backups go when backing up to Google Drive?

Whether I do a manual backup or an automated one I do not see the RES backup files in my Google Drive.

I'm logged in.

I have my email address entered in RES backup

I have the automatic backup set up at 24.0 hours

I have settings saved.

When I trigger the manual backup I get a pop up telling me it is done, but I don't see the file in my Google Drive.


r/RESissues Dec 24 '21

How do I get rid of whatever this side nav thing is?

1 Upvotes

What's up?

How can I diasble this sidenav on the lefthand side?

Screenshots or mock-ups

https://imgur.com/a/t4bAjn8

  • Night mode: false
  • RES Version: 5.22.5
  • Browser: Chrome
  • Browser Version: 96
  • Cookies Enabled: true
  • Reddit beta: false